I must say that you folks have a very good customer service organization. Very refreshing and much appreciated. Wish more B and C had your approach – most are heading the opposite direction.
Keep up the great work – please share and celebrate!Chris G.
I bought a HCS 40 Share2 about a year ago and I’ve just begun using both at the same time. I’m charging a Prius Prime and a Honda Clarity– Everything works as it should, limiting when it should, etc.
Also, thanks for the 25 foot cable. You never know where the plugin on the next electric car will be. 25′ is the perfect length, no matter where the car’s port might be!
Thank you for a great, no drama product!Curt P.
After much research on Amazon.com I discovered ClipperCreek charging stations and explored their website. The information ClipperCreek’s buyer guide was invaluable for me to help make a decision on which unit was best for my vehicle. I own a Prius Prime and learned quickly that bigger is not better when choosing a charger. The buyers guide gives recommendations for my specific vehicle with suggestions of three units to consider. Although the units vary in price from $379.00 to $565.00, they all perform the same as the Prius Prime can only accept 3.3kWh resulting in a listed 2.5h charge time. All the units that were suggested rated the charge time as 2.5h at a range of 11 miles per hour. I selected the LCS-20 – as I only had a 20A, 220V circuit in my garage.
The LCS-20 actually charges my Prius Prime in 2 hours and delivers a milage range of 30 miles!.
The build quality of the LCS-20 is incredible. A simple design with very solid construction.
I installed the LCS-20 myself as I have some experience with electrical installations and the directions were very clear. The unit is installed outdoors and has a GFCI circuit built in. The unit goes through a self check each time it is turned on. I installed a double pole double throw switch in line with the unit so that I can switch it off when the charger is not being used.
The unit that ClipperCreek sent me had a loose connection nut on the supply line which I was able to tighten up, but when I informed customer service that it was loose, they insisted that they replace the unit although I believe the charger was safe.
They sent a replacement out the same day and told me I can use the original unit until the replacement arrived.
LL Bean customer service has always been the standard that all customer service should try to emulate. I think that ClipperCreek exceeds LL Beans customer service in their desire to make sure that I was happy and more importantly, safe with my purchase from them.
I highly recommend ClipperCreek and also appreciate that their product is made here in the US.
Thank you for providing a high-quality product, and excellent customer service. I will recommend ClipperCreek to anyone who asks my opinion.Bill W.
I just spent awhile chatting online with Joel. I had a lot of off-the-wall questions, but he stayed on track & answered in a way that I could understand. I expect to follow-up when I add 240V service.Jeff W.
First of thanks to new technology. I’ve been an EV user for last three years, BMW i3 user for two years. Drove 75,000 miles in last two years, and have enjoyed it. I recently purchased Chevy Bolt and loving it! I am proud myself …. I am part of community that understands the advantage of EV cars. I have multiple business and drive to all locations. Before I started driving an EV, I had calculated my GAS expenses …. in 6 years I had spent $60,000 dollars just in GAS. Compare to $6,000 dollars in electric bill for last three years. Well Solar Panels are plus, just look at the statistics. ClipperCreek helped me to save even more. Best charger on the market. On top of that, World Class Customer Service!
Let me share my Experience….
Leasing a BMW i3, Customer Service helped me to understand charging technology, so I had bought their charger at 1/3 price compared to the Bosch Technologies charger as BMW recommended. It worked flawless. Charger came with 2 year warranty. My charger stopped working after 23 months. I think it was only few days left before the warranty expired. I had called Customer Service and explained the problem. They sent me a brand new replacement. I was speechless. I am nowl using this charger for my Chevy Bolt. Thank you ClipperCreek!
I have to take a moment to pass on my appreciation for the way you are treating me as a customer. Your attention to shortening delivery and reducing the cost, unsolicited, is above and beyond what I am used to with online orders. Please pass on this sincere compliment and acknowledgement of your company’s integrity so lacking in today’s market. Thank you for your customer support, AND the added information you provided about how to pursue possible state incentives, again such a refreshing surprise!! I can’t wait to try out your product.Cliff A.
I received the unit yesterday and it is already doing it’s job well. Thank you. I am already impressed by a few things. 1. Made in USA, 2. Prompt clear communications from your company, 3. Packaging, 4. Competitive pricing and 5. Appearance of charging unit.
Good job ClipperCreek!John H.
Thank you for your diligence in finding a better (and less expensive) shipment method. Thank you also for your timely and useful suggestions. I had forgotten about the charger incentives.
Products and people such as yourself are the reason why ClipperCreek has received such good ratings on places like Amazon. I intend to add to them in the very near future.
Great products, great customer service. All made in U.S.A. You’re a great company! So glad I found you!Ken K.
Thanks so much Amanda for being so helpful. I will definitely be ordering your charger. I was impressed with your website as well as the newsletter that featured your management and CEO. His comment about finding an EV Certified electrician is was what helped me seal the deal.
As a woman, homeowner, divorcee and a single parent, it is easy to fall victim to scammers out there. This alone makes unsure of what to do or who to believe. I was exhausted using the public chargers but fearful of being ripped off by a contractor.
Thanks so much ClipperCreek, for taking the time to help me make an informed decision.
Thank you and I’m very impressed by your exceptionally excellent customer service!!!D. Yang
Thank you again for the exemplary customer service, and the excellent warranty.B. Woodson
I just wanted to say I’ve been impressed with the level of service and quality of your product. Keep up the good work!Tom M.
We’ve been installing ClipperCreek electric vehicle charging stations for more than three years and the results have been excellent for our customers and our business. As northern New England’s leading solar energy company, our goal is to help people eliminate fossil fuels and carbon pollution. ClipperCreek charging stations have proven to be robust in our relatively harsh climate, enabling our customers to reliably charge their electric vehicles and enabling us to focus on building more solar energy projects rather than dealing with EVSE hardware headaches. With transportation accounting for roughly 1/2 of all carbon pollution in our region, solar + EV charging with ClipperCreek is a critical part of the transition to a clean energy economy.Frederick Greenhalgh
My charger arrived two days before it was supposed to! It was packed extremely well. I had excellent, friendly communications with a responsive human being. The unit itself looks rock solid.David G.
Got it all hooked up to 240 power and now I’m charging my new electric car. Works great and well worth the price. Very happy!R. Frazier
Great. It’s actually our second LCS unit…the first is a few years old and working just fine.Arthur R.
I find the ClipperCreek chargers to be easy to use and reliable. Our employees love them!Kathy Knoop
Unit is very compact and has the minimum indicators to show what is happening. I would strongly recommend this product. It works as well as any expensive Level-2 charger and is very portable.A, Atwood
This level 2 charging station arrived securely packed directly from ClipperCreek and was super easy to install. I already had the proper 14-30 receptacle in the garage, so a few screws into the wall to mount the sturdy unit and we were up and running. The status lights are quite intuitive and the charging has been flawless. It’s good to see that even the cord is USA made and EV specDavid E.
Great units, this is my third (for different residences). Highly recommended and works great with my Tesla with an adapter (which allows me to share the unit with my daughters Ford)Bill S.
I. Love. My. ClipperCreek. No more hauling my car’s bulky cord. Know I’ll have a pretty fast charge. Mine is outside near my driveway. I just pull in and hook up. I need only about 6′ of cord so keep the rest wound. Made me love my Leaf too.Mizdizit
ClipperCreek provided the best retail experience I have had in years. They provided all the accurate information necessary to make an informed decision on what product to buy, answered additional questions I had promptly, and shipped an excellent unit that performed exquisitely in record time.Steve T.
We always turn to ClipperCreek for the best value in rugged and reliable EVSE hardware that we know we can count on for years of trouble-free public use.Bob Harris
Excellent value and performance. Charges C-Max Energi in 2 hours.Michael
Got great info from Clipper Creek customer service before ordering. Couldn’t get much from Chevy Volt folk nor electricians rewiring our house. Charged Volt in less than 4 hours last night with no charge left, instead of 10 with 120v, cool. The charger is portable, actually fits in the Volt storage space (never saw that mentioned anywhere) and we applied for the Georgia Power rebate for $250.Ellen H.
The EV charger worked as expected. The car actually charged faster than I thought. Great service with fast shipment. Thanks!Core Em
I wanted to let you know that I was able to get the charger installed and it’s juicing up the car just fine! Installation was done without a hitch and the charger is easy to use.A big thank you for getting the charger out to me so quickly and for creating such a great product.
Thanks again and best regards.W. Jang
I’ll definitely go with Clipper Creek for my future EVSE needs!
We always turn to ClipperCreek for the best value in rugged and reliable EVSE hardware that we know we can count on for years of trouble-free public use.Bob Harris
GREAT CHARGER, EASY TO INSTALL, VERY DURABLE, COMPACT DOES NOT TAKE A LOT OF SPACE LIKE MY OTHER CHARGER, EVERYTHING I EXPECTED AND MOREWilliam C.
So far this product has performed flawlessly was easy to install. It was also packaged very well. Very satisfied.Live2Fly
This charging station is awesome. It was taking me 10 hours to charge my Nissan Leaf 50% of the battery capacity. Now, I can completely charge the car in less than 4 hours. It was easy to install next to the electric panel on my house, and the 25 foot cable length for the charging cable is perfect to reach my car in front of my house. This will save me money by only charging during off peak hours.SpaceTrilogy
Perfect for charging my Chevy Volt! As small as the 120V Charging station that comes with the car. Plugs into a standard 30 Amp electric dryer outlet so you get the faster charging time.David C.
Excellent product and very quick delivery, often exceeds estimated delivery date and has arrived as quick as overnight.A1 Sun, Inc.
I am completely satisfied with the purchase. It was easy to install, directions were clear, it is good quality and it arrived fast!Heidi F.
Item was very well packaged and arrived quickly. I am a 35 year electrician, so charger was very easy to install and use. Works flawlessly charging my 2012 Nissan Leaf, would recommend to anyone looking for a great charging station at a great price.Car Doctor
Thank you for making a great product……Even better thanks for having awesome customer service. Made in America!!!!!!A. Allen
This works good for my BMW xdrive40e. It can fully charge in 3 hours.Ronzo
Having this charging station at home makes all the difference. We don’t have to worry about using a charger at work, etc. We are enjoying our BMW i3 even more because of you guys!O. Solomon
Thank you for your call yesterday. I have read a lot of reviews on your chargers and how great the product is, but even greater is your customer service in my opinion. Thank you for your assistance with getting this shipped so quick. Again thank you for the excellent service.Mark and Melissa Davis
This is the most awesome receipt email I’ve ever gotten. This is what I call “Great Customer Service!”Mark C.
I bought a ClipperCreek 30A EVSE three years ago for my first electric car, and it’s been performing well ever since. Trouble-free and rock solid. That’s why I decided to buy a second one (this one)!Harry L.
First, thank you! It was quite a treat when the box arrived from ClipperCreek. I owned a manufacturing company for 28 years. Your company is the only other company that stands behind their products 100%. I have been spreading my story to all of my EV friends. You are my new example to everyone I meet of how customers should be treated.Paul H.
Thank you for the quality service, quick delivery and information, Joel. Your company gets great reviews on the internet, now I see why. Also, thank you for being a part of the solution!Christine M.
Installed a month ago to charge my 2014 Chevy Volt. Full charge takes about 4 hours. Very happy and installation was a breeze (I already had a 220V circuit in the garage).Greg W.
Thanks for the heads up on the tax breaks! This is actually going to be part of my track equipment for my Brammo Empulse R Motorcycle. I’ve been using your low voltage charger at home for 2 years now and it works great. Keep up all the good work ClipperCreek!John M.
I have received the charger and it’s working great! Appreciate the great service from ClipperCreek and I am a very satisfied customer!R. Patel
I have to say this is possibly one of the most unexpected and appreciated emails I’ve ever received!
I’m sure this doesn’t seem like much on your end, but I am truly amazed that you took the initiative on many different parts of this shipment!
1. You found a way to save me money after I happily paid for my product and shipment. This unsolicited gesture is a wonderful example of going that extra mile!
2. You introduced me to, or reminded me of, any possible incentives that would be available and even included the link!
3. You provided tracking numbers, and invoices to help ease any concerns I might have.
4. Joel, you copied Brandon which tells me there are a few people helping my EVSE arrive and you’re doing your best to keep everyone in the loop.
As you might imagine, I have never owned an electric car before. I have a million questions! I searched around the Internet for hours looking for the best solution and many many people suggested your company. Most people talked about your warranty or the ease of use of your product. A few talked about your customer service, but clearly not enough.
You have made a customer for life and created a story I will use for years to come with my teams.
Thank you for making my month with this email! I can’t wait to get my new car and will think of this every time I plug it in!
Have a great weekend!
Just wanted to let you know that I’m very happy with my ClipperCreek EV charger. I LOVE the faster charging times.
Thanks again for everything. You guys go overboard in good customer service!J. Atha
When we bought our Nissan Leaf at the first of December 2016, we had to charge the car using regular house current. It took 7 or 8 hours to charge the car. I did research and found that ClipperCreek was highly recommended as a charging device. We are totally pleased with this product. It came promptly, was well packaged and had all the information we needed to go ahead. We hired a local electrical contractor to do the job. This was quickly accomplished and we have been happily using the station since. The time to charge has been more than cut in half. I love our electric car and I also love the charging station that makes it possible for me to drive our zero emission car. Thank you, ClipperCreek!Julie
Excellent product and very quick delivery, often exceeds estimated delivery date and has arrived as quick as overnight. We have ordered over a dozen of these and always had great experience with the seller.A1 Sun, Inc.
The Charging Station was easy to install. It has been in service for only two days, so we do not have any performance observations yet. The long power charging cord is very handy and yields good versatility for parking locations.Russel C.
As advertised, prompt delivery. Impressed by three year warranty.Thomas B.
Great company, charger works perfectly for our Volt.Barbara S.
Our charging station arrived well ahead of the estimated date — we got it on Nov. 27 and were told it would not arrive until Dec. 3. This was great because the electrician came on Nov. 28 and installed the unit. It works perfectly. It is simple to use, charges our Leaf in great time. We are very happy with it.M. Haddock
This works as advertised. I setup outside, took about $120.00 in electrical materials. It cost about another 100-200 for labor depending where you electrical box is.Eli
Great value by US company!Clyde Z.
We couldn’t have been more pleased to see Tesla partner with ClipperCreek for the pedestal and J1772 portions of these installations. Each site we’ve done has featured one or more HCS-60 units to future-proof the installation and prepare for EVs with higher charging current capacities.Bob Harris
Thank you Justin and Amanda, It is pleasure to deal with real people and real company.
I am very pleased with my new charging station. It is simple to operate and charges my Nissan Leaf very quickly. It is well made and it looks great on my garage wall. The popping sound that it makes when you first plug in takes a little getting used to, but other than that it is perfect!Rob H.
Great product made in the USA. Soon after placing my order Joel called me to confirm the order details as most people don’t order two charge docks and offer ongoing support. This a high quality USA product with great customer service. As a fleet manager for a local agency, I highly recommend Clipper Creek.Happy Customer
Thanks Joel – you guys are amazing. Rarely do you see such integrity in the market anymore.Mark W.
Extremely happy with the level of service, Very Very prompt and great customer service!!!
Hi CC, Thanks for making a great charger! I love it!
Excellent customer service.Kenny T.
Came as ordered, well packaged and on time. Worked as expected and reasonable price. Not much more to ask for.J.B.
Excellent charging station. We have a Chevy Volt and Ford Focus Electric and it’s so nice to come home from work and be able to fully charge my car while my wife charges her car during the day.D. Harris
Easy three wire install, have been using for 2 months now and it always works. My Chevy volt use to take 10-16 hours to fully charge on the 110 charger. Now I am fully charged in about 4 hours. In fact, I have used 0 gas in the last 2 months, even though some days I have driven over 75 miles (charged in between running errands). Greatly increases available range & the price is great, just get one!!Red
We admire ClipperCreek for their commitment to designed and built in the US products, and use and recommend them every chance we get.Bob Harris
VOLT 2016 Owner: I plugged it in and it charged in 4.5 hours! So far so good! Great Product!Luis R.
A great product; easy to install and use right out of the boxDavid E.
Your company is absolutely awesome.T. Scatena
Easy installation. Cord wraps neatly around the unit, and the holster lines up with the other holes for alignment on the same stud. I didn’t make sure that when the electrician installed the box, it was close enough to the stud to allow stud installation, so I had to use wall anchors, but that is fine. Very nice to cut my total charge time for an almost complete discharged Leaf to around a sixth.
Got the unit installed on the wall yesterday. Well put together and mounted easily. Cord can be easily wrapped around the unit for storage. Charges the car quickly, and isn’t overly large like the BMW version I saw at the dealer. Would recommend to anyone with an EV.Thomas C.
This chargers is great! I didn’t want to pay twice the amount to get the official Nissan Leaf charger. My electrician dad researched this one and said we should give it a try. He bought one for his Leaf as well. Both installations went smoothly and both chargers work great! I don’t get the logic of how twice the power = three times the speed of charging, but I’m very happy it does!
Great device. Great customer service!Cephraim's Best Books
Thanks so much. This is all very helpful. For that I will definitely be ordering your charger. I was impressed with your website and the newsletter that featured your management and CEO. His remark about finding an EV certified electrician was what helped me seal the deal. As a woman and homeowner, and a divorced single parent, it is easy to fall victim to the scammers out there. This alone makes me procrastinate because I am generally unsure what to do or who to believe. I was exhausted using the public chargers but fearful of being ripped off by a contractor. Thanks so much for taking the time to help me make an informed decision.L. Elliot
“I just finished a transaction with Jose at your location. Please extend a thank you to him. His customer service lived up to your statement regarding world class service. Thank you!”Happy Customer via website chat
Thanks for taking care of this for me. As a consumer these little things — as I know this was not a money making sale — make a huge difference when dealing with a business. You and your company are top notch thus making it very easy to recommend to others that they purchase your product (which by the way is a great product!).Thanks again and have a fantastic weekend!Martin B.
Thank you for this email, and your earlier phone call. I am very favorably impressed with your customer service, and will recommend your company to my friends.
Within an hour of placing my order, someone from your company called me to make sure I knew that the charging station has a cable wrap feature and therefore I might not need the cradle. I never had a company call me and suggest I might want to cancel an order. Very thoughtful of you. As it turns out with my installation specifics I do want the cradle, and it arrived very quickly.
And then, you voluntarily gave me a lower price shipping method. Outstanding!William S.
This product works great. The cord is long so placement wasn’t an issue. I received it in good condition on time. I was having trouble with my charger that came with the car. I was so satisfied with this unit that I was going to buy one of theirs to replace it. I called and the person I talked to gave me suggestions on how to make mine work. Essentially passing a sale. That’s a sign of a good company; good customer service over profit.Steve J.
Thank you and ClipperCreek for your outstanding service! I truly appreciate it! 5 Stars and 2 thumbs up!Marko J.
I saw so many ClipperCreek public stations around that I decided that must be the level 2 charger for me! Great charger and a great company. Customer service is awesome!Chris H.
Thank you very much! I am really impressed with the ClipperCreek Unit, but I am more impressed by your customer service!L. D'Luna
I love this charger. I’m installing them in all my rentals. Thanks!L. Workman
I’m a big fan and a customer for life. As a new Leaf owner, from the start, you patiently educated me on plug ends so I would install the right 240V receptacle. And now, when my house had an electrical surge, I called on a Friday evening, 20 minutes after your official hours, but you still picked up the phone. What’s more, you generously replaced my charger at no cost.
Thank you for your determined staff, dedicated professionalism, and always dependable customer service. You folks rock!
Another evangelistic customer for ClipperCreek and yours truly,Stephen Wooten
Thanks again to all there who helped us get the unit delivered in time to meet the installation deadline for the federal tax credit, especially during the holidays. We’ve been really pleased to get into an electric vehicle at a price we can afford, and federal and state tax credits really help. The HCS-40 EVSE is fantastic – could not be happier with it. It’s allowing me to change how often I charge our new Nissan LEAF because it gets the job done so quickly, making the easy even easier.
I’m sorry I deleted the message from the person I spoke with on the phone after I forwarded it to our electrician. I can’t pull up the message now so I can confidently thank him by name. If memory serves (and it usually doesn’t) his name is Brandon. Even if I have that wrong, though, just want to make sure to say, _great_ customer service. He was knowledgeable, courteous and efficient – patiently answered all my questions and made sure the EVSE would be available in time before making any promises. The whole experience was informative, quick and simple, and things went exactly according to plan from there. Could not ask for more! Happy to recommend ClipperCreek to friends and future customers.Amy
Product arrived on time, I had already run the plug for the charger, so within a few minutes I was charging my Chevy Volt….Highly recommended…Joseph W.
It’s pretty much exactly how described, the irony is that it is relatively the same size as the 110 volt charger that came with my fiat yet obviously charges way faster than that unit. Being idiot proof helped a lot with the install, can’t be any easier with basic electrical skills.Victor
My order arrived promptly in 3 days and we had no issues with the quality or installation. This product is extremely easy to use and the charging time for my Volt was cut down significantly. We are very happy with the purchase and would highly recommend this product.Malerie
This is a first rate company with a great product. Been using it a month now and I am completely satisfied.P. John
A great reasonably priced maximum capacity charger for the Chevrolet Volt Gen 1.A. Neilson
Easy to install and it works as advertised. Due to where my power was located, I needed to orient the device upside down. I called ClipperCreek and they said any orientation works fine- some even mount it to the ceiling. Now mine is mounted to the ceiling. Made in US. Great price. No complaints.George
Purchased the LCS-20 from ClipperCreek. Love it, shipped fast, well packaged and just as described. Its a bit smaller than I had expected. Easy to mount to the wall. Great system, easy hook up, hardwired it in to 220V at my business, took me 15 mins with its own shut off box. Charges my 2016 Volt in 5 hours. Now I need to get another one for the house. Will see you soon!!Vince @ Meanstreets Performance
The 240 volt charger is great. We own two homes and may add another one to our vacation home. The GM – Volt online forum was where I heard about your products. They really love them and so do we.D. Overton
Great product , will be buying 2nd unit in the coming months.D. Bense
Great product. Nice to support American manufacturing.CK
The seller was quick to respond to my questions (although neith of us could understand why the emails did not come through on my main address). The unit is just what I expected and the few times I have now charged my car, performed to expectations.
The charger was packed well and was exactly as described. I could tell right away that ClipperCreek takes great pride in this product by the way it is packaged and labeled.Johnathan H.
Ordered this charging station for a recently purchased 2013 Chevy Volt. It is a high quality, low cost station for those not interested in all the bells and whistles of the more expensive charging stations. The build quality is very good and I believe it should last for years to come. I would definitely recommend this item to people.Harry L.
Great product. This unit was easy to install myself, and has been working flawlessly. I just plug in the charger to my car and it is ready to go again in 40 minutes to one hour. I am very happy .Daniel B.
Thanks for the heads up on the tax breaks, this is actually going to be part of my track equipment for my Brammo Empulse R. I’ve been using your low voltage charger at home for 2 years now and it works great. Keep up all the good work you guys are doing!J. Marshall
I am an electrician and found this to be one of if not the best and easiest system to install for my customer. Compact design with a neutral color that does not stand out on the exterior of the dwelling. It has on board self diagnostics and more importantly GFCI (shock protection). I am waiting for feedback from my customer to evaluate the product as far as the charger is concerned.MyTwoCentz
I had trouble getting it installed because I have an older house with a full breaker box but I was able to move circuits to a double pole breaker to make room. Product works perfectly!Cheryl R.
Excellent charger for my Volt. It arrived quickly and was very well packaged for shipping. I would buy again.Michael M.
Awesome charger. Easy to install. No complaints.Daniel S.
Very well designed product and packaged well for shipment. Cut my charging time by more than half. The fact that it is portable allows me to take it with me when I drive distances to friends’ homes as, often times, they have the same 240 outlet as I do.B. Marsh
When our non-profit places public EV charging stations in remote areas where there are no backup alternatives, the units we choose have to perform with perfect reliability or drivers get stranded, so we always install ClipperCreek.Bob Harris
Unit is basic and utilitarian. These are Excellent traits! Does exactly what it says it does… Provide power to the car. Car started charging no issues with switches or settings. Plug in to wall. Plug into Car. Walk away. Indicator lights are easy to see even in daylight. Cord is good length. 25′ cord. Very happy with purchase.Bryan M.
Just what I wanted for my electric car at a great price!Ed Z.
Purchasing an EV was a big step for us and the decision process took a long time. The easiest part was selecting a charging station. Someone suggested ClipperCreek and each ClipperCreek person with whom we spoke was patient, knowledgeable and efficient. So far the product has been excellent and the company superb to work with.Barb and Barry
11850 KEMPER ROAD AUBURN, CA 95603
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